Data protection

The safety and confidentiality of your personal data are a priority for us. To this end we have put in place protective measures and use technical security measures on our site. When you submit your personal data on our e-shop, you accept that they will be collated and dealt with in accordance with this confidentiality policy.

Collection, handling and use of your personal data

We need to collect your personal data in order to deal with your order, to ship your order to you and to draw up your invoice. Your data is used for computer data processing and is only retained for our personal utilisation (and that of our commercial partners).

This personal information is useful for the development of our relationship with clients (commercial administration and marketing). Your personal data can also be used to ascertain internal statistics.

We will only use your data for purposes other than this with your prior agreement.

If you wish, you can at any time request information, at no cost, on the personal information held on you or refuse the way in which it is used. You can also request that this data be deleted, on the condition that the contractual relationship has been concluded and that it is no longer necessary for this to be retained.

You can update your personal information from your account.

If you have created an account and you wish to close/delete this then please contact us by email at the following address: or send a letter to the following address: Darvidis SA - Grand Rue 18 - 1034 Boussens - CH

Transfer of your personal data to third parties

We will treat all of your data confidentially and will not pass this on to third parties. However, in order to follow up your order we work with service providers to whom we pass on the information which is required to deal with your order: the haulage company as well as the payment providers will also receive some of your personal data. They undertake to only use your data within the framework of their service-related function and undertake to never communicate, disclose or circulate your data.

Your data will not be passed on to any third party under any circumstances unless there is a legal obligation for this.

Safety and disclosure of your personal data

To protect your data we use technical measures which comply with safety standards: the confidentiality of your personal data and your bank details is guaranteed with an SSL transmission process which encrypts your details whilst they are being transferred and they are then dealt with and stored in a secure environment with our service provider.

People who have access to your personal data respect this confidentiality policy and undertake not to communicate, disclose or circulate your personal data.

Access rights and rectification of data

In compliance with the federal law on data protection RS 235.1 from 19 June 1992 you are entitled to access, to rectify and to delete personal data concerning you.

To exercise this right please send us a letter to the following address:

Darvidis SA - Grand Rue 18 - 1034 Boussens -CH

Use of cookies

Our website uses cookies. Cookies are text files which are saved on the hard disk of your computer. These cookies do not contain any personal information but they do allow you to be identified during a new visit so that you can be offered a personalised service.

You can deactivate the use of cookies by selecting the appropriate parameters on your browser. However, if you do so this can impede the use of certain functionalities on the site.

This site also uses Google Analytics, a service for analysing websites provided by Google Inc. ("Google"). Google Analytics also uses cookies to allow an analysis of the way that users use the site. Google will use the information contained in the cookies to evaluate your use of the site and your connection habits to compile reports on the activity of our site and to supply other services relating to the activity of the site and the utilisation of the internet. This data is completely anonymous. It serves the purpose of improving the content of our site and our service.

The data generated by the cookies concerning your use of the website (including your IP address) will be transferred and stored by Google on servers located in the United States of America. Google will communicate this data to third parties if they have a legal obligation to do so or if these third parties are dealing with the data on behalf of Google, including the editor of this site in particular.

Google will never cross-check your IP address with any other data held by Google. When using this website you expressly consent to your personal data being handled by Google within the conditions and for the purposes set out above.

External hyperlinks

External hyperlinks used on this website and the content of these sites is not the responsibility of the Vitacrème Shop.

Our site can, unbeknownst to it, have been linked to other sites using hyperlinks: we do not accept any liability with regard to the information on these other sites.